Show gratitude with donation messages and notification e-mails

Blog Engagement New FunctionalitiesShow gratitude with donation messages and notification e-mails

  • Share
Show gratitude with donation messages and notification e-mails Show gratitude with donation messages and notification e-mails
  • Share
  • June 6, 2016
  • 4 min read
Showing gratitude is something we believe is important – very important. And even better than that is the showing of gratitude in the public. With two new features on the BetterNow platform, fundraisers can now easily show their gratitude.

Show gratitude with thank you messages

All fundraiser can now make a simple message on each single donation. The thank you message will be shown just below the donation, and the fundraiser can craft a new message for each donation. The donor will receive an email with the message after it is created.
Thank you messages
The thank you message will always be public, as we believe that public gratitude can inspire more generosity from others. Seeing the connection between the fundraiser and her/his donors will create an expectation of what can be expected, if the visitor also makes a donation.
It has never been easier for fundraisers to show gratitude.
Details on this feature can be found in the support forum.

Notification e-mail

To make sure the fundraiser always knows when new donations are coming in, we have re-launched our donation notifications. This way the fundraiser can quickly go in and show gratitude towards the new donors. In this new version the fundraiser gets to pick between four frequencies.
  1. Immediately, an email goes out just after a donation comes in.
  2. Daily, a daily email with donation from the last 24 hours.
  3. Weekly, a weekly email with donations from the last 7 days.
  4. Never.
And thus the fundraiser can get notifications on the frequency they feel comfortable with. The default choice is ‘daily’. The frequency can be edited in the user profile.
The email will of course include a encouragement to go in and create a thank you message on the donations.
Fundraiser digest notification emails
Read details and more in the support forum, and else contact us if you have any comments or questions.
We look forward to hearing form you.
  • Share

Jesper Juul Jensen

Jesper is the CEO of BetterNow and has been a part of BetterNow since it was founded in early 2011. He graduated in economics and management from Aarhus University in 2012 and wrote his masters about economic theories of the third sector. His goal is to make private giving and generosity a much larger part of our personal lives.

Related Posts

15 Twitter Accounts All Charity Employees Should Follow!

Posted by Simona Lazeu in December 31, 2015

5 TedTalks Every Charity Employee Should See!

Posted by Mattias Lagerstedt in August 10, 2015

4 min read

How to use Storytelling in Online Fundraising

Posted by Martina Michelsen in February 26, 2015

8 min read