Sub processors

Trust center -- Sub processors

Below is a list of subprocessors we work with, for what purpose we use their services, and further details.

BetterNow does not use any subprocessor where the data location is outside of the EU. All subprocessors go through a security evaluation to ensure their practices fit our security and compliance standards. We continuously monitor our sub-processors using a risk-based approach.

Full company name Address (street, no, city, country) Name of service / tool Description of service Purpose Processing locations
Peaberry Software Inc d/b/a Customer.io 9450 SW Gemini Dr Suite 43920 Beaverton, Oregon 97008-7105, United States Customer.io An automated messaging platform. Email services for fundraisers and team leaders Belgium
Amazon Web Services, Inc. 410 Terry Ave N, Seattle 98109, Washington, USA AWS (Amazon Web Services) hosting AWS on-demand cloud computing platform & hosting We use S3 (content hosting), EC2 (hosting) and SES (for sending transactional emails) Ireland
PlanetScale, Inc. 535 Mission Street, 14th Floor San Francisco, CA 94105 PlanetScale for Postgres Fully managed server maintenance, reliability, and backups. Server management AWS EU west 1 - Ireland
AppSignal B.V. P.O. Box 10212 1001EE Amsterdam The Netherlands AppSignal AppSignal is application performance monitoring. Error reporting and app monitoring Netherlands
LINK Mobility A/S Flæsketorvet 68, 1 1711 København V, Denmark SMS API MyLink provides an API for sending SMS. SMS services EU
Crisp IM SAS 2 Boulevard de Launay, 44100 Nantes, France Crisp Help Desk Software Support services (through email, AI and chat) Netherlands/Germany