Sub processors

Trust center -- Sub processors

Below is a list of subprocessors we work with, for what purpose we use their services, and further details.

BetterNow does not use any subprocessor where the data location is outside of the EU. All subprocessors go through a security evaluation to ensure their practices fit our security and compliance standards. We continuously monitor our sub-processors using a risk-based approach.

Full company name Address (street, no, city, country) Name of service / tool Description of service Purpose Processing locations
Peaberry Software Inc d/b/a 9450 SW Gemini Dr Suite 43920 Beaverton, Oregon 97008-7105, United States An automated messaging platform. Email services for fundraisers and team leaders Belgium
Quality Unit, s. r. o. Vajnorska 100/A 83104 Bratislava Live Agent Help Desk Software Support services (through email) Germany
Amazon Web Services, Inc. 410 Terry Ave N, Seattle 98109, Washington, USA AWS (Amazon Web Services) hosting AWS on-demand cloud computing platform & hosting We use S3 (content hosting), EC2 (hosting) and SES (for sending transactional emails) Ireland
Salesforce, Inc. (F/K/A, Inc.) Salesforce Tower 415 Mission Street, 3rd Floor San Francisco, CA 94105, United States Heroku A cloud platform that lets companies build, deliver, monitor and scale apps. Server management Ireland
AppSignal B.V. P.O. Box 10212 1001EE Amsterdam The Netherlands AppSignal AppSignal is application performance monitoring. Error reporting and app monitoring Netherlands